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Grand Opening Celebration! Save 15% with Code: INTRO15
We want you to love your art. If you are not 100% satisfied with your order, please read the following information for instructions on how to make a return.
Your satisfaction is guaranteed. You may return your purchase within 30 days of your product delivery date, and we will either send you a replacement or refund your product price. Please specify which you would like on a copy of your packing slip or invoice included in the return.
You may return your order within 30 days of the delivery date for a refund of the product price.
Shipping fees will not be refunded. (If you received free shipping, the cost of the original shipping will be deducted from your refund amuount).
RETURNING/REPLACING A DAMAGED ITEM:
Easy is the key to replacements for damaged or defective items. If there is damage in shipping or you receive a defective item, we will take care of that for you. We will make sure that you receive a replacement for the same piece you ordered. This is all you need to do to expedite the process:
If your photos do not clearly show any damage or a defect, you will be required to return the item at your expense for the return/replacement to be processed. Returns should be sent to: Instrumental Art Returns, PO Box 744, Bethlehem PA 18016.
Damages resulting from customer alterations/changes to pre-installed hanging hardware are not eligible for replacement or refund.
If you would like to request an exchange, (for example: needing a different size), please use our contact form and we will handle these cases on an individual basis so that we can be sure you receive exactly what you need.
Please use our contact form to make your request for cancellation. We are unable to cancel an order once it has been shipped.
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
This website provides a secure checkout with SSL encryption.
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Archival inks, paper, and canvas are used in all art pieces from Instrumental Art.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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